1. Introduction
Proofademic AI Inc. (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use the Proofademic AI platform (the “Platform”).
By using the Platform, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use our services.
2. Information We Collect
We may collect the following types of personal data:
- Authentication Data: If you sign in via Google or Facebook, we may collect profile information such as your name, email, and profile ID as authorized by those platforms.
- Contact Information: Email address and optional name provided during account creation.
- Account & Usage Data: IP address, login information, language preferences, user settings, and interactions with the Platform.
- Content Data: Text or documents submitted for AI processing.
- Payment Data: Billing details processed securely through third-party providers (e.g., Stripe).
- Analytics & Tracking: Data collected via analytics platforms and marketing pixels (Google, Meta, TikTok, Reddit, Quora, Twitter).
3. How We Use Your Information
We use the collected data to:
- Provide, maintain, and improve our services;
- Authenticate users and manage accounts;
- Process transactions and prevent fraud;
- Respond to inquiries and provide customer support;
- Analyze usage to improve performance and user experience;
- Comply with legal obligations.
4. Use of AI for Content Processing
Any text you submit is processed by our proprietary AI models for the purpose of detecting AI-generated content. This processing is automated and does not involve human review. We do not use submitted content for model training or resale.
5. Legal Bases for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:
- Your consent;
- The performance of a contract with you;
- Compliance with a legal obligation;
- Our legitimate interests (e.g., to improve our services, secure our platform).
6. Data Sharing and Disclosure
We do not sell your personal data. We may share data with:
- Service providers who perform functions such as hosting, analytics, and payment processing;
- Law enforcement or government authorities when required by law;
- Affiliates or successors in the event of a merger, sale, or asset transfer.
All third-party providers are bound by confidentiality and data protection agreements.
7. International Data Transfers
The Platform is hosted in the United States. If you access the Platform from outside the U.S., you understand and agree that your data may be transferred to and processed in the U.S., where data protection laws may differ from those in your jurisdiction. By using our services, you expressly consent to such transfers.
8. Data Retention
We retain personal data only as long as necessary for the purposes set out in this policy, including for legal, accounting, or reporting requirements.
9. Your Rights (GDPR & CCPA)
Depending on your location, you may have the right to:
- Access or request a copy of your personal data;
- Correct or delete your data;
- Object to or restrict processing;
- Withdraw consent at any time (where applicable);
- Lodge a complaint with a supervisory authority.
To exercise your rights, contact us at: [email protected]
10. Data Security
We implement technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. However, no online platform can guarantee absolute security.
11. Cookies
We use cookies and similar technologies to enhance your experience, understand how the Platform is used, and support marketing campaigns. These may include cookies and pixels from Google, Meta (Facebook/Instagram), TikTok, Reddit, Quora, Twitter, and other tools.
Cookies are categorized as:
- Essential: Required for the platform to function (e.g., session tokens);
- Analytics: Help us understand user behavior and improve performance;
- Marketing: Track visitors across websites to deliver relevant ads.
You can control or disable cookies through your browser settings. For more information, please refer to our full Cookie Policy or contact us directly.
12. Children’s Privacy
We do not knowingly collect data from children under 13. If we become aware that we have collected such data without parental consent, we will take steps to delete it promptly.
13. Purchases and Refund Policy
All purchases made through Proofademic AI are final and non-refundable. This applies to subscription fees, one-time purchases, and any digital services provided. By subscribing or purchasing, you acknowledge and agree that you waive any right to refunds or credits, consistent with our Terms & Conditions.
14. Updates to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you on our website or by contacting you via email. Continued use of our services after updates constitutes acceptance of the revised policy.
15. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Proofademic AI Inc.
410 rue Saint-Nicolas, Suite 236,
Montreal QC H2Y 2P5, Canada
Email: [email protected]